Frequently Asked Questions
How long does shipping take?
Orders are usually delivered within 3–7 business days across India.
Can I return or exchange my order?
Yes, eligible products can be returned or exchanged according to our Return Policy.
How can I track my order?
Once your order is shipped, you'll receive a tracking link via email or SMS.
What payment methods do you accept?
We accept UPI, Credit/Debit Cards, Net Banking, Wallets, and Cash on Delivery (where available).
How do I contact VELOR?
Email us at teamvelorsupport@gmail.com or use our Contact page.
Are your products unisex?
Yes. Most VELOR products are designed with a unisex oversized fit.